Build an ecommerce with CXF

Set up an online store — catalog, prices, stock, customers, and orders — and run it from a Journey Manager App operations dashboard.

Before you begin

• A CXF account with the Commerce module enabled (a super admin or Master)

What you’ll build

An online store — a product catalog with prices and stock, customers, and orders that flow through to payment — plus the operations Journey Manager App your staff use to run it day to day (an order board, the catalog, and customer records). This guide stays high level; follow the links for the full detail of each object.

Steps

1. Model the catalog

   Create a product Content Template and add products as Content Instances; configure variants to generate their SKUs.

2. Set prices and stock

   Organize what items sell for with Price Lists, and track availability per location with Inventory.

3. Model customers

   Represent buyers as Contacts, grouped into Organizations where you sell to companies.

4. Define your order types

   Create Order Templates that fix each order’s rules — allowed products and contacts, workflow, and naming.

5. Build the operations dashboard

   Assemble a Journey Manager App for your team: a Section per order type with a kanban by status, a catalog data table, customer Sections, an order Single Record page, and a New Record form to create orders. Use Ownership to route work to the right team.

6. Take orders & collect payment

   Create Orders that move through their statuses and update Inventory automatically, and settle invoices with Payments.

7. Expose the storefront

   Build the endpoints your storefront calls with the APIs Playground and combine them with Bundles, served over the Contact API.

Troubleshooting

Stock isn't changing after an order

Inventory moves through order status changes — confirm the Order reached a status that commits stock for its type.

See also

• Build a blog with CXF
• Orders
• Journey Manager Apps